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Status: DRAFT — to be reviewed by a UK-qualified solicitor before publication

Subprocessors and Service Providers

Last updated Oct 17, 2026

This page lists the providers Infera Engine Ltd may use to run Infera Ad Studio. It supports our Privacy Notice.

  • Only providers switched on in our owner console are used. The Service is built so that each provider can be switched on or off. A provider that is switched off receives no data. To find out which providers process your data today, ask [to be confirmed].
  • Processors act only on our instructions, under a data processing agreement.
  • Separate controllers decide for themselves how they use data, under their own privacy notices. This includes merchants of record, and the sign-in and social platforms where you hold your own account.
  • We update this page before a new processor starts handling personal data. Business customers who need advance notice can ask [to be confirmed].

The locations below are where each provider says it processes data. We confirm them against each provider's current terms before switching it on.

Payments

ProviderPurposeRoleLocationTransfer safeguard
Paddlesells plans and credits as merchant of record; takes payment, handles tax, invoices and refundsseparate controllerUnited Kingdom, and its own providersnone needed for the UK; Paddle's own safeguards for onward transfers
Lemon Squeezysells plans and credits as merchant of record; takes payment, handles tax, invoices and refundsseparate controllerUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Stripecard and wallet payments, subscriptions, tax calculation, fraud checksprocessor; separate controller for its own legal dutiesUnited States and other countriesUK–US data bridge where certified, otherwise IDTA or UK Addendum
PayPalPayPal and card paymentsseparate controllerEurope (Luxembourg), United StatesUK adequacy regulations (EU); IDTA or UK Addendum
Paymobcards, wallets and local payment methods in Egypt and the Middle Eastprocessor or separate controller, as its terms sayEgypt and the country of the paymentIDTA or UK Addendum, with a transfer risk assessment
Tap Paymentscards, mada, KNET and Apple Pay in the Gulfprocessor or separate controller, as its terms sayGulf states (GCC)IDTA or UK Addendum, with a transfer risk assessment

Email

ProviderPurposeRoleLocationTransfer safeguard
Resendsending service emailsprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Postmarksending service emailsprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
SendGrid (Twilio)sending service emailsprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Mailgunsending service emailsprocessorEuropean Union or United States (region we choose)UK adequacy regulations (EU); otherwise as for the US
Amazon SESsending service emailsprocessorthe AWS region we choose (for example London)none needed for a UK region
Our own mail server (SMTP)sending service emailsprocessor (the server's host)where the server is hostedas for the host

Sign-in (you choose to use them)

ProviderPurposeRoleLocationTransfer safeguard
Google, Microsoft, Apple, GitHub, Facebook (Meta), LinkedIn, Xconfirming who you are when you sign in with themseparate controllervarious, mainly United States and Irelandwe send only the sign-in request; they send us your profile under their own privacy notice

Publishing (at your instruction)

ProviderPurposeRoleLocationTransfer safeguard
TikTok, Meta (Facebook, Instagram), Google (YouTube), LinkedIn, X, Snapchatpublishing the ads you choose to your own accounts, and reading those posts' statisticsseparate controllervarious, mainly United States, Ireland and Singaporesent at your request to an account you hold; the platform's own terms and privacy notice apply

AI and media

ProviderPurposeRoleLocationTransfer safeguard
Anthropic (Claude)understanding requests; planning, writing, editing and reviewing adsprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Microsoft (Azure AI Speech)voiceoversprocessor[to be confirmed]none needed for a UK region
ElevenLabsvoiceovers and musicprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
OpenAIimagesprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Google (Gemini, Imagen, Veo)images and video clipsprocessorUnited States and other countriesUK–US data bridge where certified, otherwise IDTA or UK Addendum
fal.aivideo clips, images and musicprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Replicatevideo clips, images and musicprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Runwayvideo clipsprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Luma AIvideo clipsprocessorUnited StatesUK–US data bridge where certified, otherwise IDTA or UK Addendum
Stability AIimagesprocessorUnited Kingdom and United Statesnone needed for the UK; otherwise as for the US

Hosting, storage and operations

ProviderPurposeRoleLocationTransfer safeguard
[to be confirmed]servers, database and job queuesprocessor[to be confirmed]as for the region
S3-compatible storage (AWS S3, Cloudflare R2, Backblaze B2, Wasabi or DigitalOcean Spaces)storing uploads, captures and finished adsprocessorthe region we choose (UK or EU preferred)UK adequacy regulations (EU); otherwise IDTA or UK Addendum
Content delivery network for that storagedelivering images and videos quicklyprocessorworldwide edge locationsIDTA or UK Addendum
[to be confirmed]error tracking, uptime and technical logsprocessor[to be confirmed]as for the region

"IDTA" is the UK International Data Transfer Agreement. "UK Addendum" is the UK Addendum to the EU Standard Contractual Clauses. The "UK–US data bridge" is the UK Extension to the EU–US Data Privacy Framework.